Frequently Asked Questions
Below is a list of the most frequently asked questions and answers. Before submitting a problem to our support staff, please read these carefully to ensure that your issue has not already been answered.
Q. Will XerCom PocketPC Games work on a PDA running Palm OS?
A. No. Currently the games have only been developed for the Pocket PC.
Q. Will XerCom PocketPC Games work on a Windows Mobile 2003-based PocketPC?
A. Yes, but you will need to install the eMbedded Visual Basic Runtime for PocketPC 2003 from the Microsoft site at: http://msdn.microsoft.com/mobility/windowsmobile/downloads/evb.aspx
Q. I've already purchased the XerCom PocketPC Games suite and would like to download the latest version or newest game release. How do I do that?
A. If you have already purchased the XerCom PocketPC Games suite you are a 'registered user'. As such, go to the 'Download' page and click the 'I am already a registered customer' link, following the on-screen prompts. After confirming your registration status, this will take you through the download process.
Q. I have lost my unlock code for XerCom PocketPC Games. How can I obtain it again?
A. Select the buy option and enter your email address when requested. The system will automatically re-issue you with your unlock code.